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Frequently Asked Questions

On this page, you will quickly find answers to frequently asked questions about Mr. E-ZY.

Don’t see your question? Start a live chat or contact us.

How does the Mr. E-ZY work

General questions about the Mr. E-ZY

What are the usage instructions for first use of my Mr. E-ZY?

Click here to watch the video.

Unpacking and charging
Remove the Mr.E-ZY from the box and remove the white foam protection around the power bank. You will now see an orange button on the power bank.
Take the white USB-C cable from the bag and connect it to your own adapter. Carefully slide the small round cap aside to open the USB-C port. Insert the cable into the power bank and then plug it into the outlet.A red light will appear: the power bank is charging. Once it’s fully charged, the light will turn green. (The first charge takes about 2 to 3 hours.)

Setting up for use
Unroll the Mr.E-ZY and completely unscrew the large twist knob on the power bank. Note: the opening must remain free so air can flow in.

Automatic filling
Press the orange button — the Mr.E-ZY will now fill completely automatically. When the product is full, you’ll hear the power bank make slightly more noise and see that it’s properly inflated.

Sealing
Tighten the large twist knob first and only then press the orange button again to turn off the power bank. (Not the other way around!)

Now your Mr.E-ZY is ready for use. Enjoy the convenience and comfort!

Do I need an external pump to inflate the Mr. E-ZY?

No, an external pump is absolutely not necessary. Each Mr. E-ZY is equipped with a built-in power bank, which is what makes our product so unique. With just one push of a button, the Mr. E-ZY inflates fully automatically in 70 seconds.

With a fully charged power bank, you can fully inflate your Mr. E-ZY more than 20 times. Is the power bank empty? Then you can easily recharge it at home, just like you charge your phone’s battery.

What comes with your Mr. E-ZY order?

With your Mr.E-ZY order, you’ll receive a spacious carrying bag and clear instructions. The product comes in a luxury gift box and includes two yellow repair patches for easy fixing of small holes. A USB-C cable is also included to charge the built-in power bank.

The carrying bag is specially designed to store your Mr.E-ZY effortlessly after use, so you can always enjoy the convenience and comfort of your purchase.

I am 70 years old. Is the Mr. E-ZY suitable for me?

Absolutely. Especially as you get older, the Mr. E-ZY is perfect for you. Since the Mr. E-ZY is so light and compact (1.1 to a maximum of 1.4 kilos), you can easily take it anywhere — over your shoulder or simply in your hand. You’ll never have to lug around heavy (camping) chairs or beach beds again.

The Mr. E-ZY is very comfortable for sitting and lying down, and after use, you can put it back in the included carrying bag within seconds. With just one press of the button on the built-in power bank, the Mr. E-ZY inflates fully automatically within 70 seconds. So you’ll never need an external pump again.

Mr. E-ZY makes life easy!

What is the seat height of a Mr. E-ZY?

The seat and lying height of the Premium Lounger is approximately 40 cm. This height provides excellent stability and is suitable for both young and old.

The lying height of the Sunbed is approximately 25 cm.

How long is the warranty on my Mr. E-ZY?

You receive a standard 1-year warranty on the product itself and a 2-year warranty on the built-in power bank. We rarely receive complaints, but if you do experience any issues, we’ll always help you in the way you prefer. Our customer satisfaction is exceptionally high — and we aim to keep it that way.

Do you also sell covers for the Mr. E-ZY?

From May 2026, we will introduce special covers that fit the Premium Loungers perfectly. These covers can be pulled over the lounger quickly and easily, making a towel unnecessary. In addition, your Mr. E-ZY is much better protected against stains and wear.

The cover is available in three colors: Light Gray, Patrol Blue and Army Green. Please note that the colors may slightly differ from the colors of the Mr. E-ZY itself.

Furthermore, the cover has a handy side pocket where you can place your phone, magazine, or newspaper. The cover also has no fewer than four attachment points, which not only secure the cover firmly but also give your Mr. E-ZY extra stability. This keeps it in place better in heavier gusts of wind.

The covers are washable and can even be put in the dryer — ideal for daily and long-term use.

Mr. E-ZY makes life easy!

What is the maximum load capacity of the Mr. E-ZY?

Despite their light weight, all Mr.E-ZY models are exceptionally strong. We guarantee a maximum load capacity of no less than 150 kilograms. This ensures you can always sit or lie down comfortably and safely, regardless of the model you choose.

Are there discount codes for Mr. E-ZY?

No, we do not work with discount codes and will not do so in the future either. With us, you always pay a fair price. Even during Black Friday or in the off-season (such as in winter), we do not offer discounts. We believe it is important that you never feel that you have paid too much. Nothing is more annoying than buying a product that is suddenly offered for half the price a week later — that does not happen with us.

We do offer bundle discounts on our website:

  • When purchasing 2 Mr. E-ZY’s you will receive 5% discount
  • With 3 items you will receive 7.5% discount
  • With 4 or more you will receive 10% discount

Important: the bundle discount only applies when the products are ordered simultaneously in one order. Discounts are not applied when one product is ordered first and then one or more products are ordered later.

Please note: there are websites that pretend to offer discount codes for Mr.E-ZY. These companies have nothing to do with us and are not reliable. Rely exclusively on our own website: www.mr-ezy.com.

I am taller than 2 meters. Can I sit or lie on a Mr. E-ZY?

Absolutely. The Mr. E-ZY is also very suitable for taller people.

Premium Lounger
Although the Premium Lounger is 190 cm long, the comfortable backrest ensures you have plenty of legroom to lie down comfortably. Even if you are 215 cm tall, you will still be able to relax and lie comfortably on the Premium Lounger.

Sunbed
The Mr. E-ZY Sunbed is 2 meters long, making it ideal for those who prefer to lie completely flat. Even if you are taller than 2 meters, you can enjoy it perfectly.

Chair
The Mr. E-ZY Chair is also very suitable for taller people. This model is especially ideal for users around 170 cm; for shorter individuals, the seating position may be slightly less optimal.

Why are camper owners so crazy about the Mr. E-ZY?

Camper owners often deal with limited space and weight — and the Mr.E-ZY is the ideal solution for both challenges. Weighing only 1.1 to a maximum of 1.4 kilos and having a very compact size when stored in the carrying bag, the Mr.E-ZY takes up almost no space.

This makes it not only perfect for the camper, but also ideal for a day at the beach, a bike ride, or any other activity where convenience and compactness are important.

Mr. E-ZY makes life easy!

What are You Doing about Sustainability?

The Mr. E-ZY is designed with a sustainable TPU coating and high-quality materials that last a long time. This means you don’t need to replace things as quickly, which directly contributes to a lower environmental impact.

For a detailed report on our further sustainability efforts, you can check under the Sustainability section on our website.

Why is the Mr. E-ZY so ideal for the beach?

The Mr. E-ZY is so light and compact that you can easily carry it over your shoulder to the beach. You’ll never have to lug heavy chairs or beach loungers again, and you won’t need to rent expensive beach beds anymore.

Additionally, every Mr.E-ZY has a handy attachment loop.
Extra tip: fill the included carry bag with sand and attach the carry bag’s cord to the attachment loop. This creates your own sturdy anchor, keeping your Mr. E-ZY in place even in a gentle breeze.

Mr.E-ZY makes life easy!

Storing the Mr. E-ZY in the carrying case

Click here to watch the video.

  1. Always turn the large dial fully open first. You should do this both when you want to store the Mr.E-ZY quietly and when you want to store it quickly. Only with the dial fully opened can the air escape properly.
  2. Quiet storage: as soon as the dial is open, the Mr.E-ZY already loses 60 to 70% of its air automatically, without you having to do anything. The remaining air left in the Mr.E-ZY can then be rolled out quietly while standing.
  3. Quick storage within 90 seconds: start rolling up immediately as soon as you open the dial. Unrolling is easiest when you start at the foot end. Once almost all the air is out, fold it into a compact package and place it effortlessly into the spacious carrying bag.

Being able to store easily and quickly is one of the many advantages of the Mr.E-ZY.

MR.E-ZY MAKES LIFE EASY!

Why are Mr. E-ZY products a bit more expensive?

All Mr. E-ZY models are made of high-quality and strong nylon, not the cheaper polyester. On the inside, there’s a durable TPU coating. This coating is significantly more expensive than PVC, but it ensures that the Mr. E-ZY remains extremely light while lasting for years. TPU is resistant to temperature fluctuations and doesn’t become porous, keeping the air inside the product much longer.

Additionally, all our products meet European standards for dimensions, safety, and certifications. The built-in powerbank we developed ourselves is also made from the finest materials and delivers high performance.

Quality is always our top priority. That’s why every Mr. E-ZY is tested for four full days at the factory before being placed in its luxury packaging. If something still goes wrong with your product, we’re happy to help — no matter where you live in the world. While we’re a Dutch company, our service is the same worldwide: personal, fast, and reliable.

When you buy a Mr. E-ZY, you’re choosing a quality product with the best service.

How to Use the Attachment Loop

Click here to watch the video.

Use the attachment loop only when you are not sitting or lying on the Mr. E-ZY .

Never place a peg directly through the small hole of the loop. Always use a string or cord as an intermediary to prevent damage.

Beach tip:
Fill the provided carrying bag with sand and then attach the cord of the carrying bag to the attachment loop. This creates a sturdy and practical anchor, keeping your Mr. E-ZY in place even in windy conditions.

Does the Mr. E-ZY have an attachment loop for the wind?

Yes, the Mr. E-ZY has an attachment loop. For extra stability on the beach, you can fill the included carrying bag with sand and attach it to the loop.

What materials is the Mr. E-ZY made of?

The Mr. E-ZY is made from lightweight, quality nylon with a high-quality TPU coating. This coating makes the material resistant to temperature variations and ensures it is less porous than PVC. Although TPU coating is a more expensive option, it contributes to the light weight of the Mr. E-ZY, making it easy to store in the included carrying bag. Even at temperatures up to 40 degrees, the Mr. E-ZY remains comfortable and does not get hot.

How big is the Mr. E-ZY when it’s in the carrying bag?

The Mr. E-ZY is very compact and fits easily into the included carrying bag. The Mr. E-ZY comes in a box with dimensions of 31 cm x 19 cm x 19 cm, which corresponds to the volume of the carrying bag. This makes the Mr. E-ZY ideal for people who have little storage space. In addition, the product is lightweight, making it easy to carry to different locations.

Can I take the Mr. E-ZY on an airplane?

Yes, the Mr. E-ZY is compact and light enough to be taken as carry-on luggage. This is also super handy in case of any delays, because then you can just relax on your own Mr. E-ZY. In addition, it is also useful for charging your phone, should the battery be empty.

What is this Special TPU Coating?

The TPU coating (thermoplastic polyurethane) makes the Mr. E-ZY lightweight, strong and resistant to temperature fluctuations. TPU is a durable material that is more flexible and wear-resistant than the much cheaper PVC coatings. This allows the Mr. E-ZY to maintain its shape and functionality, even in changing weather conditions. The coating ensures that the product is more resistant to scratches and other wear, which significantly extends the lifespan of the Mr. E-ZY.

Are there Special Offers or Discounts for Buying Multiple Products?

Yes, there are discounts available for buying multiple products:

  • Buy 2 products and get a 5% discount on the total amount.
  • Buy 3 products and get a 7.5% discount on the total amount.
  • Buy 4 or more products and receive an even 10% discount on the total amount.

Can the Mr. E-ZY get damaged?

While the Mr. E-ZY is made from durable materials and lasts for years with normal use, it can – like any inflatable product – be damaged by sharp objects. Therefore, we recommend using the product on flat surfaces and, if necessary, placing a mat underneath on rough surfaces for extra protection.

The Mr. E-ZY has been extensively tested for 3 years under various weather conditions and on different surfaces. Flat stones, sandy beaches, and grass fields pose no problem for the product. However, for use on pebble beaches, such as those in Croatia, it’s advisable to place a towel or mat under the Mr. E-ZY for additional protection.

Please note that due to the built-in power bank, the Mr. E-ZY cannot be used in water, as this would damage the power bank. However, rain showers are not a problem and won’t affect the product’s functionality.

Why Don’t You Sell in Stores?

There are several reasons why we choose not to sell in stores. Firstly, the consumer price would increase by about €50 per product because stores also need to make a profit. Additionally, this way we maintain 100% control over our own prices and can provide you with the right and fastest customer service.

Can Something so Light Still be Strong?

Yes, absolutely! By using high-quality materials and a TPU coating, the Mr. E-ZY is both lightweight and very strong.

Won’t the Mr. E-ZY get hot in the warm sun?

Thanks to the materials used and the TPU coating, the Mr. E-ZY stays comfortable, even in warm weather. The coating helps reduce excessive heat absorption, so you can relax worry-free, even in direct sunlight.

Does the Mr. E-ZY lose air during use?

Any product filled with air loses some air to a certain extent, and this also applies to the Mr. E-ZY. This can have two causes:

  1. Temperature fluctuations: Air expands when it’s warm and contracts when it cools. You’ll notice this especially at the end of a warm day when the temperature drops.
  2. Adjustment to weight: The Mr. E-ZY is designed to adapt to the body and weight of the user. If you’re a bit heavier, you might notice that some air has disappeared from the product after you get up. During relaxation, you won’t notice this and you’ll enjoy optimal comfort. Although it visually appears that the Mr. E-ZY has lost some air, this doesn’t mean it’s leaking. On the contrary, this often results in a more comfortable sitting or lying position.

The great thing about the Mr. E-ZY is that you can easily add some air with just one push of a button. However, it’s not intended that you need to press the button every hour. If that’s the case, there might be another cause. Fortunately, the Mr. E-ZY comes with a top-notch warranty, and we’re always ready to help you with this.

How Long Does it Take to Fully Charge the Power Bank?

Charging the power bank takes a few hours, depending on the power source. When the power bank is completely empty, you can fully charge it in about 3 hours using the electrical grid, allowing you to inflate your Mr. E-ZY 20 to 30 more times. Use the included USB cable for this.

How many Times Can You Inflate the Mr E-ZY with a Fully Charged Power Bank?

With a fully charged power bank, the Mr. E-ZY can be inflated 20 to 30 times. Use the included USB cable to recharge the power bank.

I Can’t Find the Orange Button on the Power Bank.

The orange button is located on top of the power bank. We sometimes receive calls from customers who can’t find the orange button. This is because there’s a protective, white rubber ring around the power bank that needs to be removed first. Once you remove this ring, you’ll easily see the orange button.

How can the Mr. E-ZY inflate itself without electricity?

The Mr. E-ZY can inflate itself thanks to the built-in, rechargeable power bank that serves as the power source. This means no external power source is needed. With a fully charged power bank, you can inflate the Mr. E-ZY 20 to 30 times. When the power bank is empty, you can simply charge it at home, just like you do with your phone battery. This makes it possible to use the Mr. E-ZY anywhere in the world, even in remote places like a desert.

Can the Mr. E-ZY be used in water?

The Mr. E-ZY is not suitable for use in water due to the built-in power bank. However, a rain shower poses no problem and does not affect the product’s functionality.

Which Model Do You Recommend Buying?

That’s very personal. If you just want to sit, the Chair is the best option. However, if you want to lie almost flat, then the Sunbed is the right choice. So far, about 65% of our customers choose the Premium Lounger because this model is versatile. You can sit, lie down, stretch your legs, and have a good view of the surroundings. Just like with the Chair, you can also read a book, eat, and drink on the Lounger.

Can the Mr. E-ZY get dirty?

Like any other product, the Mr. E-ZY can get dirty or stained. For example, if you sit on your own couch with oil, stains will appear there too. Therefore, we recommend placing a towel on the Mr. E-ZY for protection when you go to the beach and apply oil. If your Mr. E-ZY does get stained, you can often clean it with a lukewarm cloth, possibly with a mild soap. However, we can never guarantee 100% stain-free.

Will you sweat on the Mr. E-ZY?

The Mr. E-ZY is designed with comfort in mind, and people don’t sweat extra due to the materials used. However, if someone naturally sweats in warm weather, this can of course also happen while sitting or lying on the Mr. E-ZY. It’s important to emphasize that this isn’t due to the Mr. E-ZY itself. For extra comfort, you might consider using a towel or blanket as an additional layer.

Can you repair the Mr. E-ZY if it gets a leak?

Yes, small leaks can be easily fixed with a standard repair kit for inflatable products. This repair kit (2 yellow adhesive patches) is included free with the Mr. E-ZY. While we hope this won’t be necessary, it’s reassuring to know that you can easily repair your Mr. E-ZY if needed.

Can the Power Bank be Replaced?

No, the power bank cannot be replaced because it is attached to the Mr. E-ZY. To reassure customers, we have extended the warranty on the power bank from 1 to 2 years, as we have confidence in our product. Our complaints regarding the power banks are negligible.

What is the Capacity of the Power Bank?

The power bank has enough capacity to inflate the Mr. E-ZY 20 to 30 times. The battery capacity of the power bank is 2600 mAh, and the input/output voltage is 5V.

How do I best maintain my Mr. E-ZY?

Follow these maintenance tips to keep your Mr. E-ZY in optimal condition:

  1. Cleaning: If there are stains on your Mr. E-ZY, you can clean them with a damp cloth. For stubborn stains, use a mild cleaning agent. Avoid harsh chemicals as they may damage the materials.
  2. Packing up: Make sure to completely deflate the Mr. E-ZY before storing it. This prevents air from remaining in the product and helps maintain its shape.
  3. Storage: Always return the Mr. E-ZY to its provided carrying bag after use. This prevents damage from sharp objects or other environmental elements.
  4. Protection: Use the Mr. E-ZY on flat surfaces and place a towel or mat under the product on rough or sharp surfaces to prevent damage.
  5. Inspection: Regularly check for any damage or wear. For small leaks, you can use the free repair kit (2 yellow adhesive patches) provided to fix them.

By following these simple maintenance tips, you can ensure years of enjoyment from your Mr. E-ZY.

Can I test the Mr. E-ZY somewhere before I buy it?

Currently, we don’t offer the option to physically test the Mr. E-ZY in stores before making a purchase. However, we believe in the quality and comfort of our product, and we provide extensive information and customer reviews on our website to help you with your decision. You always have 2 weeks to return your order.

It is possible to test the Mr. E-ZY at our headquarters in Purmerend (Netherlands) by phone appointment. If you have any questions, you can always contact us for more information.

If you don’t live in the Netherlands, you don’t need to worry. We offer our international customers exactly the same service — you can count on that.

Is the Mr. E-ZY suitable for children?

Yes, kids love the Mr. E-ZY too! However, it’s important to emphasize that the Mr. E-ZY should be used under adult supervision, especially with young children. Once they know they can charge their phone and even connect their game console to it, they’ll quickly start using it. Make sure to keep an eye on them to ensure they enjoy the product safely.

Where can you use the Mr. E-ZY?

The Mr. E-ZY is specially designed for outdoor use and can withstand various weather conditions. The product is suitable for use on flat stone surfaces, lawns, and sandy beaches. If there are sharp objects on the ground, we recommend placing a towel or mat under the Mr. E-ZY so you can enjoy it for years to come.

Who owns Mr. E-ZY?

The owner of MR.E-ZY is Simon Rutz, born and raised in the Netherlands. He is the creator and developer of Mr.E-ZY and is actively involved in the company together with his wife, Daniella Weij, and their son Kane.

The company behind MR.E-ZY, Daan’s Investment B.V., is located at Brantjesstraat 72, 1447 PE in Purmerend, the Netherlands. It is a small, strong, and healthy family business that always prioritizes quality and customer service.

Daan’s Investment B.V. is registered with the Chamber of Commerce under number 713.53.666.

 

Mr. E-zy, Our Company

Questions about delivery, ordering, or returns?

For questions about returns, delivery, payment, or other questions, please visit the customer service page.

Customer Service

Choose your Mr. E-ZY today

And enjoy within just a few days as 51.000 others worldwide do too!

Premium Lounger product image

Bestseller

4.74/5

Premium Lounger

 159,-

Patrol Blue
Light Grey
Army Green
Sea Green
Sunbed product image

4.74/5

Sunbed

 149,-

Light Grey
Shiny Yellow
Chair product image

4.74/5

Chair

 129,-

Army Green
Light Grey
Opbergtas Mr Ezy

Stylish, spacious storage bag included

2-Year warranty on the power bank

Innovative & unique Dutch design